Our Sustainability Policies

We are conscious of our responsibilities in sustainable tourism and development, and we are committed to leaving a better world for future generations. Our corporate vision, mission, culture, values, and ethical principles guide us in fulfilling these responsibilities.

At Macartaşı, informing our stakeholders transparently and effectively about our activities and their impacts is one of our top priorities. In this regard, the sustainability reports that we aim to publish annually will be an important tool for us to be transparent and accountable. Since the beginning of our business operations, we have made and continue to make numerous investments in both social and environmental aspects for the sustainability of our business. Starting from 2022, we have begun working to share our performance with all our stakeholders. With this first sustainability report, we aim to communicate our economic, environmental, and social performance to our employees, customers, and other stakeholders. During the preparation process of this report, we have started researching and examining the expectations of our key stakeholders regarding sustainability from our hotel. We consider these reports, which we plan to prepare regularly, as an important communication tool for sharing the steps we will take to manage our impacts in the future.

The Sustainability Report;

• Includes our hotel's environmental, cultural, social, and economic performance, as well as our commitment to quality and human rights,
• Highlights the goals set to improve this performance,
• Outlines the strategy and process to achieve these goals,
• Identifies potential risks,
• Provides solutions for risk management,
• Includes measured performance results.

OUR CORPORATE PROFILE

MACARTAŞI HOTEL, providing first-class comfortable accommodation with its magnificent beauty, is beyond description by any photograph. The hotel, located within magnificent gardens, aims to offer privileged holidays to our privileged guests from the day it was established, aiming to combine the sea, pool, and view with entertainment when it comes to vacation. We have not created environments according to our own taste alone. We have created approaches suitable for all tastes and enabled our guests to take a journey to peace and discover purity. At this point, with our specialized dynamic team and contemporary management understanding, we believe that we will provide quality service to our guests for many years.

OUR SERVICE POLICY

We treat each other, as well as our guests, with respect and love, with a team of experts who are passionately committed to our work. We approach our work with a consciousness of creating value at every stage. We are both committed to our traditions and closely follow developments in world tourism. We work here because we love our job. We want to do the best in everything we do. We act in line with our vision and take the feedback of our guests very seriously. We trust our talented and educated workforce, and we believe that the greatest gain is this. We love to laugh and make eye contact when we talk. We demand discipline in everything we do, but we avoid too much formality. We pay great attention to details.

OUR VISION

To be the first choice of guests with corporate values and quality understanding in the sector we serve and to ensure the continuity of this situation.

OUR MISSION

In the sector we serve, to produce expectation results with the highest quality understanding by acting with a vision of continuous improvement, to be worthy of the satisfaction and trust of our employees and customers.

OUR VALUES

• People First: The essence and guarantee of the work we do are people.
• Pride: Makes a difference, takes ownership, and does great work.
• Connecting: Establishes sincere, lasting, and reputable relationships.
• Sustainability: Invests in the future with effective use of the resources we have.
• Reliability: Creates trust at any time and in everyone.

QUALITY MANAGEMENT

Macartaşı has adopted a quality-focused management approach with the principle of being able to respond to the needs and expectations of our employees and guests in the most effective way and making this a continuous practice. In today's ever-evolving and changing world, needs and expectations are also rising and diversifying at a parallel pace. With the Sustainable Management System we have established, our goals are to continuously improve the quality of the services we provide to our guests, maximize the level of satisfaction, increase environmental awareness to support the preservation of natural life, and ensure the safety of our guests and employees by preventing accidents and hazardous situations.

QUALITY POLICY

• We create mutual trust, love, and respect between our employer and our employees, combining these feelings with the quality principle we will apply at every stage.
• We are both loyal to our traditions and closely follow developments in World tourism.
• We work here because we love our job.
• We want to do the best in everything we do.
• We act in line with our vision and take the feedback of our guests very seriously.
• We trust our talented and educated workforce, and we believe that the greatest gain is this.
• We love to laugh and make eye contact when we talk.
• We demand discipline in everything we do, but we avoid too much formality.
• We pay great attention to details.

We are happy to share our first sustainability report with our stakeholders, and we look forward to your feedback and suggestions to further improve our performance and contribute to a more sustainable future.

Macartaşı Hotel Management